Oak View Group

Hospitality Food Servers - Co-op Live

Job Locations UK-Manchester
# of Openings
Location : City
Location : Name
Co-op Live, Eastlands Arena

Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to positively disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritises the way we do business focusing on making long-term investments in our people and our planet.


OVG have completed seven arenas, with many more in development, including Co-op Live, with more to be announced in the future.

Co-op Live is in a joint venture partnership with City Football Group and we are proud to work with Co-op as our Naming Rights Partner.

About the Venue

Co-op Live will offer a food and beverage hospitality service that will put us head and shoulders above the crowd, as we welcome over 23,500 fans and amazing artists to taste the delicious food and drinks unique to the space in Manchester.


With 32 amazing bars and restaurants and 12 premium lounges and clubs – we’re going to be delivering an exceptional hospitality service for the people of Manchester and beyond. On the menu will be great food, seasoned with world class service and all with a planet friendly vibe in the heart of our vibrant community.


For more information - Co-op Live

Role Purpose

As we gear up to opening our doors, we’re excited to announce we are looking for talented Food Servers to follow direction of the F&B Supervisors to deliver a unique hospitality food service offering for our highest end areas of premium hospitality.


You will be a part of an awesome team of colleagues who instinctively strive to exceed expectations, to support us in creating the best live music experience in the UK.


  • Provide a warm welcoming atmosphere to all fans and visotors
  • Deliver an exceptional standard of service
  • Maintain a proper dining experience
  • Clearing tables before and after meals
  • Taking food orders, deal with customer requests and queries and deliver a service with a smile
  • Assist in always keeping the front of house area clean and tidy
  • Operating tills and taking and processing payments from customers
  • Abide by and enforce all licensing laws
  • Attend mandatory and other training as required
  • Knowledge of and understanding of safety standards and ensure implementation
  • Deliver on environmentally friendly processes and procedures, energy use and waste management and ensure full implementation across your area
  • Deliver experiences which stand us out from the crowd from our competition, providing memorable fan experience

This is a casual role offering flexible shifts available around your other commitments - involves shifts at evenings and weekends


Hourly Rate: Real Living Wage - Minimum £11.00 per hour + holiday pay on top + Service Charge


Start Date: March or April 2024 - when we open our doors to Co-op Live!

Knowledge, Skills and Experience


  • Good communication and language skills with employees, co-workers, volunteers, management staff, fosters a positive and cooperative work environment
  • Champion working as part of a team in a fast-paced, event-driven environment
  • Passion and skills for premium hospitality and for delivering great service
  • Possess thorough working knowledge of all applicable sanitation requirements, alcohol service policies, safety standards, etc. pertaining to OVG Hospitality and premium services operations
  • COSHH awareness training
  • Food Safety and Allergen awareness training
  • Work independently when required using own initiative
  • Well presented, friendly, approachable and with an eye for detail
  • As passionate about great service as we are
  • Good knowledge and understanding of food menu items and allergens
  • Support fans with requests and queries
  • Multitask and prioritise during busy periods
  • Willing to take on other jobs to balance the teams work load


  • Experience of food services within a premium hospitality area in a stadium, events arena, festival environment or equivalent fast-paced hospitality setting or volume-led environment
  • Knowledge of Manchester’s culture, people and F&B high end hospitality scene preferred

Due to scheduled working hours all applicants must be 18 or over.

Our Inclusion Commitments

Our venue is for the fans, the artists, everyone! Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK!


We understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence.


We are committed to creating a great place to work amplifying voices from all different backgrounds. There is something for everyone at Co-op Live, come and get involved.


If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need.

We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role.

Employee Screening and Eligibility to Work

We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements. 


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