Oak View Group

Steward - Co-op Live

Job Locations UK-Manchester
# of Openings
Employment Type
Casual Part-Time
Location : City
Location : Name
Co-op Live, Eastlands Arena

Oak View Group

Oak View Group (OVG) is the worlds leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff.


Co-op Live arena is opening in April 2024 and is a joint venture partnership between OVG and City Football Group. We are proud to work with Co-op as our Naming Rights Partner.

About the Venue

We’re on a mission to create the best live music experience in the UK.

Co-op Live will offer a warm Manchester welcome to over 23,000 fans and amazing artists. With innovative smart ‘bowl’ design, cutting edge visual and acoustic technology, plus 32 amazing bars and restaurants and 12 premium lounges and clubs, we’re creating a unique space for the people of Manchester and beyond. World class, planet friendly and all in the heart of our local vibrant community.


For more information - Co-op Live

Role Purpose

We do things differently here. We are recruiting our own internal Crowd Safety Management Teams, to work closely with the Venue Management team. You will play a critical role in Fan Safety, creating a welcoming, safe space for fans to come and enjoy the biggest acts in the world.


We are looking for experienced stewards and new talent, so there is something for everyone. You will receive paid training before you start, to ensure we’re ready to welcome some of the biggest artists to our stage. If you are looking for career progression in the music and entertainment space, we have career paths for people at Co-op Live, moving from a stewarding role into roles such as Supervisors, Level Managers, Venue Management and many more!


We are recruiting now for roles to start in April 2024! We are looking for people who are passionate about live events and delivering a world class fan experience for everyone. 


  • Champion and deliver a exceptional fan experience in and around the arena
  • Assist our fans with general queries, scanning tickets and directing fans to their seats or seating area 
  • Keep everyone safe and sound with pre and post checks of your allocated area
  • Our arena is for everyone, supporting fans with any accessibility requirements
  • Be ready and alert to support potential hazards or incidents that may arise

This is a casual role offering flexible shifts around your commitments - shifts will include evenings and weekends.


Hourly Rate: Real Living Wage a minimum £12.00 per hour plus holiday pay


Start date: April 2024, when we open the doors to Co-op Live!


Interviews: will start from January 2024

Knowledge, Skills and Experience


  • A passion to deliver the best fan experience at our incredible new arena
  • An infectious can-do approach
  • Thrive when it's buzzing and show resilience in getting things done
  • A team player who can work under pressure
  • NVQ Level 2 or Level 3 in Spectator Safety (or a willingness to achieve your NVQ Level 2 within 3 months of joining the team at Co-op Live)


  • Experience of working in a similar environment this could be stadia /arena or anywhere you have provided an amazing service
  • Customer Service training
  • Manual Handling training
  • First Aid training
  • Evacuation chair training

Co-op Live will provide paid training and a full induction for all new starters joining the team! plus you will receive ongoing role relevant training and upskilling opportunities.

Our Inclusion Commitments

Our venue is for the fans, the artists, everyone! Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK!

We understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence.

We are committed to creating a great place to work amplifying voices from all different backgrounds. There is something for everyone at Co-op Live, come and get involved.


If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need.


We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role.

Employee Screening and Eligibility to Work

We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.


If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.


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