Oak View Group

GA Outlet Manager - Concessions

Job Locations UK-Manchester
ID
2024-16894
# of Openings
2
Employment Type
Permanent Full-Time
Location : City
Manchester
Location : Name
Co-op Live Eastlands Arena
UK Group
Rhubarb
UK Job Boards
#CATERER

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.  Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

 

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn

About the Venue

Co-op Live will offer a food and beverage hospitality service that will put us head and shoulders above the crowd, as we welcome over 23,500 fans and amazing artists to taste the delicious food and drinks unique to the space in Manchester.

 

With 32 amazing bars and restaurants and 12 premium lounges and clubs – we’re going to be delivering an exceptional hospitality service for the people of Manchester and beyond. On the menu will be great food, seasoned with world class service and all with a planet friendly vibe in the heart of our vibrant community.

 

For more information - Co-op Live

Role Purpose

We are seeking an GA Outlet Manager to support our Head of Concessions in overseeing a dynamic and fast-paced retail, bars anbd F&B operations across 3 floors in the biggest venue in the UK dedicated to musi, leisure & entertainment. This role involves contributing to the development and execution of strategies, maintaining exceptional service standards, and ensuring seamless operations during events.

 

This is a Permanent role requiring flexibility on evenings and weekends.

 

Salary: up to £ 32,000 p.a. depending on experience

 

Start Date: ASAP

 

In this role the key measurments and targets will be:

  • Annual food and beverage revenues exceeding £20m
  • On-site team of 500 for major concerts across hospitality and concession areas
  • 120 to 150 concerts a year with a full capacity of 23,500

Knowledge, skills experience

  • Experience in overseeing retail food and beverage operations in a fast-paced, multi-concept environment - strong organizational and project management skills.
  • Strong leadership, communication and problem-solving skills
  • Ability to make sound decisions under pressure.
  • Previous experience in managing teams within a similar setting.
  • Commitment to exceeding revenue targets while controlling costs.
  • Personal License holder (desirable).
  • Ability to maintain high standards of integrity and professionalism.
  • Knowledge of Manchester's culture and F&B scene is preferred.

Our Inclusion Commitments

Our venue is for the fans, the artists, everyone! Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK!

 

We understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. We are committed to creating a great place to work amplifying voices from all different backgrounds. There is something for everyone at Co-op Live, come and get involved.

 

If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need.

We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role.

Employee Screening and Eligibility to Work

We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.


If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements. 

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