Almost a year since opening our doors to up to 23,500 fans per show, Co-op Live continues to attract world-class talent and events, drawing comparisons to and surpassing the world’s greatest live entertainment venues in show programming, sound, fan experience, premium hospitality, food and beverage, and more. The UK’s largest live entertainment arena is driven by a dedicated team of music and live event lovers, passionate about offering every visitor, fan, artist, and partner an unrivalled experience, before, during and after every event, as well as giving back to our local community and our planet. Partnership is at our heart, with Co-op Live excelling through meaningful alliances with the likes of naming rights partner Co-op, united by a joint vision to be the very best. The first venue in the UK for owners and operators Oak View Group (OVG), Co-op Live spearheads expansion into Europe and rest of world, a jewel in the crown of a globally renowned portfolio.

At Co-op Live, safety and security are our top priorities. We are looking for Building Security Officers to be part of the team in delivering an industry-leading safe venue, where we will lead the way as we aim to meet or exceed security legislation and standards to ensure all fans and artists feel safe and secure.

Based in the Security Control Centre, the Building Security Officers will have a central role in the operation of the venue on both event days and non-event days. Our 24/7 security team will work with colleagues to deliver a safe and memorable experience for all fans, visitors, and staff at the venue.

This role is paying up to £31,000 per annum dependent on experience, working 4 days on and 4 days off on 12 hour shifts covering both days, nights and event shifts.

As a Building Security Officer, you will contribute to the ultimate fan experience by ensuring that security policies and procedures are delivered, providing exemplary service standards. You will deliver an elevated fan experience on event days by ensuring any radio calls or incidents raised with the security control room are logged and actioned.

Reporting into the Senior Security Manager, you will clearly and confidently pass messages from staff working on the ground to all colleagues across the venue using the radio network and other means of communication. Along with being present on events, liaising with the Event Control Room; being respondent to any specific fan needs ensuring the Venue is a safe environment for everyone.

Safety is paramount when it comes to the Venue, being able to communicate effectively and act quickly in an emergency is essential. The Building Security Officer will log and report any incidents including, but not limited to, building security, crime and anti-social behaviour, crowd dynamics, safety issues and system/equipment and ensure they are resolved promptly.

We are looking for someone who is experienced and passionate about the safety of others and therefore would be keen to hear from you, should you meet the following:

• Experience of working in a security role in a similar environment
• Excellent communication skills
• Knowledge of security systems and operations, use of a radio system, monitoring of CCTV and the ability to log incidents
• Current holder of the SIA CCTV Operator’s license
• Current holder of the SIA door supervisor’s license
• A positive can-do approach to health and safety
• A brilliant team member who puts people first
• Experience of taking control of situations when required and decision making
• A passion to deliver the best fan experience at our incredible new venue

What Co-op Live will give to you

Alongside the benefit of working with an awesome team of talented people, we want to help you get the best out of your work and have a work life balance.

• Provide you with development opportunities
• Key objectives for you to succeed in your role
• Your general wellbeing is at the forefront of our minds, we understand the importance of balancing work and personal commitments

Salary: £31,000 plus benefits

• 25 days holiday plus bank holidays
• Employer pension scheme
• Private Health Care scheme – Vitality
• Life Assurance 4 x basic salary
• Eyecare vouchers
• WeCare Employee Assistance Programme to support you and your family 24hrs, 7 days per week when you need the service
• Company sick pay scheme
• Enhanced family friendly benefits
• Team social events

Please note the closing date for this role is Wednesday 14th May with interviews taking place on w/c 19th May with an ideal start date 1st June 2025.

Our Inclusion Commitments

Our venue is for the fans, the artists, everyone! Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK!

We understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. We are committed to creating a great place to work amplifying voices from all different backgrounds. There is something for everyone at Co-op Live, come and get involved.

If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need. We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role.

We recognise the importance of safeguarding, you will be required to undertake a Disclosure and Barring Service (DBS) Check, details of which will be shared with you at offer stage.

If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.