Oak View Group (OVG) is the world’s leading development, management, and hospitality company founded in 2015 to positively disrupt business as usual.

As the largest developer of sports and entertainment facilities in the world, OVG prioritises the way we do business focusing on making long-term investments in our people and our planet.

The Brewery is an awarding winning event venue in the heart of City of London, delivering events from the extravagant to the discreet, for hundreds of customers or for a handful. We pride ourselves on a faultless service from the moment an enquiry is made through to follow up meetings post event. We have twelve rooms within The Brewery Venue and are still expanding.

We are looking for an organised, self-motivated and diligent Concierge / Greeter to join our Event Delivery team at The Brewery on Chiswell Street.

We are seeking a welcoming and vigilant Concierge/ Greeter to join our team at The Brewery. As the first point of contact for guests and visitors, the Concierge plays a key role in delivering an exceptional first impression while maintaining the safety and security of the venue.

Working at the entrance courtyard and front desk, you will greet and assist visitors, manage access to the building, and provide a professional and courteous service at all times. This role is ideal for someone with experience in customer service or security who takes pride in being approachable, observant, and proactive.

Key duties and responsibilities:

• Act as the first point of contact for all guests and visitors, delivering a warm and efficient welcome.
• Carefully monitor visitor access and maintain high standards of building security.
• Review daily records to familiarise yourself with scheduled events and any ongoing matters.
• Maintain accurate records related to key handling, guest access, and vehicle control.
• Oversee the security of guests and ensure emergency procedures are followed when necessary.
• Control vehicle access to the courtyard and track guest attendance as required.
• Verify the identity and purpose of visitors before granting access via the main entrance.
• Liaise with internal teams to support smooth event operations.
• Carry out any additional duties as directed by the Event Director or Duty Manager.

The Ideal Candidate Will Be:

• Courteous, approachable, and consistently helpful in all guest interactions
• Professional, responsible, and reliable in both appearance and conduct
• Clear, confident, and friendly when handling telephone calls and enquiries
• Discreet and trustworthy, with a strong sense of integrity
• Proactive and collaborative, with the ability to work effectively as part of a team
• Calm under pressure and capable of resolving problems quickly and efficiently
• An excellent communicator, both verbally and in writing
• Experienced in customer service and/or security roles, ideally in a front-facing environment

Benefits:

• Enhanced holiday entitlement (25 days plus 8 public holidays)
• Staff social events throughout the year
• Learning and Development opportunities
• Season ticket loan scheme
• Pension Scheme
• Life Assurance cover (2x salary)
• Private Medical cover (after passing probation period)
• Eyesight tests
• Free meals on duty

This is a fantastic opportunity to join the dedicated team at The Brewery that offers excellent opportunities for career development and progression. The Brewery is an Equal Opportunities Employer

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Please note we will retain your details for a period of six months. If you do not wish your application to be kept on file please send us an email to and we will ensure to delete your details from our database.