Part of Oak View Group (OVG), Rhubarb is a premium hospitality collective specialising in luxury event catering, restaurant dining and hospitality. Rhubarb deliver unique dining and venue management at some of the worlds most iconic locations.

Managed by Rhubarb, Sky Garden sits atop 20 Fenchurch Street, a.k.a. The Walkie Talkie Building, and houses two restaurants, two bars, a retail outlet, ground floor coffee kiosk and stunning event spaces.

An iconic venue like no other, RHC proudly deliver a range of luxury dining options and flawless service to our spectacular, three-floor event venue and rooftop restaurant and bar experience.

F&B Reservations Agent – Sky Garden

• up to £15.21 per hour (Hourly Contract)
• On‑the‑job training and development

We're looking for an F&B Reservations Agent to support the smooth running of Sky Garden’s busy hospitality operation. As the first point of contact for our guests, you’ll provide friendly, efficient and engaging service across phone, email and online enquiries, ensuring every visitor has an exceptional experience from the very start.

This role also requires flexibility to support Reception and Host duties as business needs arise—welcoming guests, managing seating, and helping ensure the venue runs seamlessly.

You’ll need strong communication skills, the ability to stay calm under pressure (especially during peak periods), and a consistently positive, guest‑focused attitude

Main Responsibilities

• Deliver friendly, efficient and professional customer service to all guests contacting this iconic London venue.
• Manage restaurant and bar reservations through phone, email and booking platforms, ensuring accuracy and organisation.
• Provide clear, helpful information about dining options, availability, menus and special events.
• Coordinate closely with F&B, Reception and Host teams to maximise guest satisfaction and operational flow.
• Support front‑of‑house duties when needed, including greeting guests, managing queues and coordinating table plans.
• Uphold high standards of guest care, handling queries and requests promptly and professionally.

What you’ll get…

• Ongoing training – on and off the job with development opportunities.
• Meal allowance paid every shift.
• 40% discount across our venues and £300 refer‑a‑friend bonus.
• Cross‑exposure to the wider business in London and beyond…

OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence.

Wherever you come from, wherever you are going, we’d love to hear from you.

If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need.

As part of the recruitment process, you will need to prove your eligibility to work in the UK.