We connect with up to 23,500 fans per show, Co-op Live continues to attract world-class talent and events, drawing comparisons to and surpassing the world’s greatest live entertainment venues in show programming, sound, fan experience, premium hospitality, food and beverage, and more. The UK’s largest live entertainment arena is driven by a dedicated team of music and live event lovers, passionate about offering every visitor, fan, artist, and partner an unrivalled experience, before, during and after every event, as well as giving back to our local community and our planet. Partnership is at our heart, with Co-op Live excelling through meaningful alliances with the likes of naming rights partner Co-op, united by a joint vision to be the very best. The first venue in the UK for owners and operators Oak View Group (OVG), Co-op Live spearheads expansion into Europe and rest of world, a jewel in the crown of a globally renowned portfolio.

For more information - Co-op Live

At Co-op Live, we’re looking for a bold Head of Facilities to take the reins of our Facilities team and raise the bar for live entertainment venues. You’ll shape and deliver a standout facilities strategy, drive high standards across policy and compliance, and lead a team that’s obsessed with creating an unbeatable fan experience. This is your opportunity to make a real impact and help define the best arena in the UK.

Please note this is role is working 5 out 7 days which includes weekends and out of hours.

Reporting into the Facilities & Security Director you will be responsible for development & delivery of the building services management and the maintenance strategy along with managing procurement, performance and continuous review of contracted services ensuring they deliver the best standards and meet our service level agreements. 

Being responsible for the capital expenditure process which is used to prioritise and approve all capital projects for the arena. You will champion and drive operational excellence and organise a regular housekeeping programme to maintain the premises to the highest possible standard, including a longer-term maintenance plan. The Head of Facilities Management will be an excellent leader injecting positivity and passion into the team, creating opportunities for development, supporting people to be their best and supporting a high performing work environment.

Leadership experience is essential for this role and having the ability to communicate at all levels is a must; in the best interest of the venue. You will be comfortable when it comes to managing budgets, developing and executing a strategy along with experience at senior level within Facilities Management within a large capacity venue.

This role is managing a hardworking team of 6 and would welcome a brilliant people manager who put people at the heart of all they do. You should enjoy talking to people, building relationships and have the ability to make decisions and work with autonomy. This is a great environment where you thrive when its buzzing and show resilience, taking control, making decisions, and leading from the front.

What Co-op Live gives you

• The chance to work alongside a passionate, high-performing team shaping the future of live entertainment
• Real opportunities to grow, with ongoing development and regular check-ins to keep you moving forward
• The support and tools you need to thrive and make an impact from day one
• A genuine commitment to your wellbeing — because balance matters
• A collaborative, on-site environment where we come together to deliver something extraordinary

Salary: £Competitive + Benefits

• 25 days holiday plus bank holidays
• Employer pension scheme
• Private Health Care scheme – Vitality
• Life Assurance
• Eyecare vouchers
• WeCare Employee Assistance Programme to support you and your family
• Company sick pay scheme
• Enhanced family friendly benefits
• Office fruit & snacks
• Team social events

Please note this is role is working 5 out 7 days which includes weekends and out of hours.

Our Inclusion Commitments

Our venue is for the fans, the artists, everyone! Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK! 

We understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. We are committed to creating a great place to work amplifying voices from all different backgrounds. There is something for everyone at Co-op Live, come and get involved. 

If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need. We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role. 

We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.