We're looking for an HR Business Partner to support a busy, multi-site, multi-functional organisation and act as a primary people contact for operational managers and stakeholders across hospitality, retail, sports and entertainment, events and corporate.

We’re OVG — a certified great place to work, operating across hospitality, food and beverage, retail, sports and entertainment, events and corporate. This is a brand new role as our people team moves into a new era, adapting to suit a growing, evolving workforce.

The role supports an employee population of over 4000 across multiple disciplines but has a strong hospitality lean - therefore it's essential the successful HR Business Partner has proven expertise in this sector.

This is a strategic partnering role, not a transactional one. You’ll work as a trusted consultant to senior leaders, lead a small advisory team, and help shape the people experience across a busy, multi-site business. Hospitality or food and beverage experience is vital as you’ll need to understand this world from day one.

What You’ll Be Doing

• Business Partnering; act as a trusted HR consultant to operational leaders and senior stakeholders
• Influence people decisions at a strategic level — not just implement process
• Coach managers to build their own leadership capability
• Line manage two HR Advisors/Officers
• Provide guidance, development, and escalation support on complex casework
• Drive consistency and quality of HR across the organisation
• Proactively identify compliance risks, policy gaps, and people issues before they escalate
• Collaborate with Talent, L&D, and Reward to ensure joined-up, best-practice activity
• Oversee ER casework across the patch; personally manage complex or high-risk cases
• Use people data to surface trends and inform senior decision-making
• Produce and present insight that drives action, not just awareness

What We’re Looking For

• Substantial experience in hospitality, food and beverage, catering, or a high-volume consumer-facing environment is essential to this role.
• Proven HRBP or senior HR Generalist, operating beyond transactional HR
• 7+ years’ HR experience with clear progression to business partner level
• Experience managing or mentoring junior HR colleagues
• Strong ER background — confident handling complex, high-risk casework independently
• Track record of influencing and partnering with senior leaders
• CIPD Level 5 minimum; Level 7 advantageous
• Commercially aware, solutions-focused, and confident pushing back when needed
• An excellent communicator — credible at all levels

Good To Know

This role pays £57,000 – £64,000 DOE and comes with an excellent benefits package: private healthcare, corporate gym discount, enhanced parental leave, tech and EV schemes, F&B discounts, and ongoing training and development.

Hybrid, WC2 office base with regular site travel across London. London-based or within easy reach of central London required.

We’re a certified great place to work and we promote from within. For the right person, there’s a clear path toward senior-level people leadership.