A key operational senior leadership role, working directly with the Operations Director. You will be responsible for leading experts in Facilities Management, Technology and Health & Safety across the arena.  You will support the mobilisation of the project, driving the operational strategy through embedding process, procedure and compliance.

This role encompasses motivating and inspiring the team, staying updated on food trends, forecasting trends, attending food-related events, adapting and developing products, driving creative development, collaborating on innovative solutions, supporting the concept team, and ensuring operational and safety compliance. It also involves participating in brainstorming, tastings, and recipe management, understanding customer needs, building relationships with key contacts and suppliers, coaching and developing chefs, and providing imaginative ideas for food presentation and fan experience. The role is crucial for pre-opening development and maintaining high food standards across Coop Live, fostering strong relationships with various departments.   This is a Permanent role requiring flexibility on evenings and weekends.   Salary: up to £ 50,000 p.a. depending on experience   Start Date: January/February 2024   Knowledge, skills & experience • Strong and courteous communication skills with diverse stakeholders to foster a positive work environment. • Personable with good presentation skills. • Proficient in computer applications, including Microsoft Office, procurement systems, and kitchen software. • Effective in both team-oriented, fast-paced environments and independent work. • Experienced in high-quality culinary roles, spanning catering and fine dining. • Creative and innovative thinker with commercial acumen. • Knowledgeable in event venue catering, food innovations, ingredients, nutrition, and preservation. • Capable of recipe development and staying updated on consumer trends. • Maintains high food presentation standards. • Organized with project management skills. • Adheres to environmental health, sanitation, and safety standards. • Holds essential Food Hygiene qualification, with advanced certification preferred. • Knowledgeable in COSHH and HACCP principles. • Food product management or food technology qualification is desirable. • Upholds the highest standards of integrity, professionalism, ethics, and confidentiality.

As we gear up to opening our doors, we’re excited to announce we are looking for talented Retail Catering (Concessions) Supervisors to work with the Retail Managers to deliver a unique experience for a catering area/bar for general admission fans.   In this role of you will:  - Work closely with the Training Manager and Talent Acquisition Manager to recruit and maintain top-notch team and implement a training plan for the F&B team. - Manage on-the-job training for live event days, overseeing team development in your area. - Supervise a dynamic workforce of 20-50 people on live event days, delivering concise briefs as directed. - Instill a culture of continuous improvement, delegate tasks, and maintain safety standards. - Collaborate across departments to deliver outstanding service and environmental sustainability. - Use strong interpersonal skills to lead, influence, and encourage a high standard of work.   This is a casual role offering flexible shifts available around your other commitments - involves shifts at evenings and weekends.   Hourly Rate:£13.25 per hour + holiday pay on top + Service Charge   Start Date: March or April 2024 - when we open our doors to Co-op Live!     Knowledge, experience & skills required:    - Proven track record of supervising a team within a retail/concessions environment. - Has experience of supervising in fast-paced setting within stadium, events arena, festival environment or similar. - Ability to communicate with employees, co-workers, volunteers, management staff and fans in a clear, professional, and courteous manner which fosters a positive, enthusiastic, and cooperative work environment. - Ability to make fast operational decisions quickly and under pressure. - Ability to work well in a team-oriented, fast-paced, event-driven environment. - Problem-solving abilities. - Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality.  

Co-op Live arena is opening in April 2024 and is a joint venture partnership between OVG and City Football Group. We are proud to work with Co-op as our Naming Rights Partner. This is an exciting finance role that will transition over the next 6 months as Co-op Live opens.  This is a really varied role which means no day will ever be the same.  You will be supporting on accounts payable, receivable, payroll, reconciliations prior to opening, after opening you will gain exposure to month end reporting, VAT, tax, event flash reporting and settlements.   You will be a positive disruptor and part of the UK’s largest music arena coming to Manchester, working with the best talent on and off the stage supporting global brands and touring bands who are just as excited as we are about Co-op Live.

As we gear up to opening our doors, we’re excited to announce we are looking for talented Head Bartenders to work with F&B Supervisors to deliver a unique beverage hospitality experience for our highest end area of premium hospitality. On live events the bar would be supervised by you with the support of a talented and engaged team who instinctively strive to exceed expectations, supporting us in creating the best live music experience in the UK.   Supervised by you on a day-to-day basis with the support of a talented and engaged team who instinctively strive to exceed expectations, supporting us in creating the best live music experience in the UK.   In this role you will:  - Work with the Food & Beverage Supervisor to maintain a team of talented Hospitality Bar professionals for your area. - Coach and mentor team members, ensuring they fulfill their potential and are part of our internal succession strategy. - Know what exceptional service looks and feels like and support our Training Manager and help to deliver a best-in-class training plan for the Bar team. - Manage “On the Job” training, implementing it into your live event day team and assist with team training and development of your area. - Proactive preparation and supervision of a premium Bar operational area for all event and non-event days to ensure a seamless, well executed operation. - Use interpersonal and communication skills to lead, influence, and encourage others; demonstrate honesty/integrity; lead by example. - Deliver experiences which blow our competition out of the water and last long in the memory of our fans. This is a casual role offering flexible shifts available around your other commitments - involves shifts at evenings and weekends.   Hourly Rate:£13.25 per hour + holiday pay on top + Service Charge   Start Date: March or April 2024 - when we open our doors to Co-op Live!     Knowledge, experience & skills required:    - Proven experience of supervising a premium hospitality food and beverage area in a stadium, events arena, festival environment or equivalent fast-paced hospitality setting or volume-led environment. - Ability to make sound operational decisions for a premium Bar quickly and under pressure - Ability to help build and develop a diverse team and culture which is focused on delivering the very highest standards of customer service. - Strong team-management skills, leads from the front, acts as a role model for the staff. - People focused, confident and a passion for motivating and developing staff.

To work with the F&B Manager to deliver a unique food & beverage hospitality experience for an area of premium hospitality, supervised by you on a day-to-day basis with the support of a talented and engaged team who instinctively strive to exceed expectations. In the role of F&B supervisor you will:  - Work closely with the Training Manager and Talent Acquisition Manager to recruit and maintain top-notch team and implement a training plan for the F&B team. - Manage on-the-job training for live event days, overseeing team development in your area. - Supervise a dynamic workforce of 20-50 people on live event days, delivering concise briefs as directed. - Instill a culture of continuous improvement, delegate tasks, and maintain safety standards. - Collaborate across departments to deliver outstanding service and environmental sustainability. - Use strong interpersonal skills to lead, influence, and encourage a high standard of work.   This is a casual role offering flexible shifts available around your other commitments - involves shifts at evenings and weekends.   Hourly Rate:£13.25 per hour + holiday pay on top + Service Charge   Start Date: March or April 2024 - when we open our doors to Co-op Live!     Knowledge, experience & skills required:    - Proven track record of supervising a team within a similar environment. - Someone who has experience of supervising a premium hospitality food and beverage area in a stadium, events arena, festival environment or equivalent fast-paced hospitality setting or volume-led environment. - Ability to communicate with employees, co-workers, volunteers, management staff and fans in a clear, professional, and courteous manner which fosters a positive, enthusiastic, and cooperative work environment. - Ability to make sound operational decisions for a premium lounge/area quickly and under pressure. - Ability to work well in a team-oriented, fast-paced, event-driven environment. - Problem-solving abilities. - Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality.  

This is a role of two halves, initially supporting the Finance mobilisation of the UK’s biggest live entertainment arena. You will be supporting the Financial Controller in creating and adapting US business reports and processes and delivering a best-in-class finance service. You will be a positive disruptor and part of the UK’s largest music arena coming to Manchester, working with the best talent on and off the stage supporting global brands and touring bands who are just as excited as we are about Co-op Live.

We are searching for a self motivated and dynamic Partnership Manager as we expand our awesome team.   Our partnerships have grown, and we are strengthening our engagement levels to support the ongoing development of our partner relationships now and for the future. You will work transparently as part of a collaborative team to deliver partnership activation, contractual rights and key objectives.   Are you ready to be a positive disruptor and support the delivery of our partnership offering at the UK’s largest indoor music arena that’s coming to Manchester? You will be working with the best talent on and off the stage and supporting global brands and touring bands who are just as excited as we are about Co-op Live.

Set to become the biggest live entertainment arena in the UK, Co-op Live are looking for an experienced Senior Venue Manager to join our awesome events team working directly with the Head of Venue Management.   You will play a key role developing outstanding venue management and production processes.  The events team will champion all venue management activity including the development & implementation of policy, procedures, regulatory and industry requirements to create an amazing experience for all fans.

As we gear up to opening our doors, we’re excited to announce we are looking for talented F&B Premium & Events Executive with passion for Sales. In this role, you will work closely with sales team (both Premium & Events) to manage and oversee all F&B requirements, communicate to Lead Chefs and Hospitality Managers to ensure accurate information is shared and any additional sales and upsells clearly briefed to the team. You will be responsible for regular update on bookings, revenues, volumes, product sales and weekly sales reports are up to date. This position will also support with sales strategies and making sure sales targets are met.     Knowledge, skills & experience:  - Proven experience in a Sales Executive or Sales/Admin role within the hospitality industry.  - Analytical thinker with exceptional organizational skills with a keen eye for detail, good sales & negotiation skills  - Ability to work well under deadlines in fast-paced environment, ensuring tasks are completed efficiently in professional manner  - Flexible - the role may not strictly adhere to a 9-5 schedule; flexibility is required 

Are you a detail-oriented and highly organized individual with a passion for ensuring smooth operations in a fast-paced environment? Co-op Live the future biggest venue in the UK, is seeking a Warehouse & Logistics Manager to join our bespoke management team. In this role, you will play a critical part in managing the venue's warehouse operations, to ensure the highest level of service and efficiency, correct logistical set up of F&B areas within the Arena (i.e. moving equipment), as well as the distribution of all deliveries& stock to relevant areas across the venue.  You will collaborate with the Kitchen manager and chefs to maintain food standards and ensuring proper cleaning in the delivery bay areas and compliance with COSHH regulations.     Knowledge, skills & experience:  - Proven experience in warehouse management or a similar role.   - Strong leadership and communication skills.   - Forklift license and experience operating forklifts and other warehouse equipment is desired.   - Knowledge of warehouse management systems and best practices.   - Strong organizational and multitasking abilities.   - Problem-solving skills and attention to detail.   - Ability to work effectively in a fast-paced environment. 

The General Manager is responsible for the efficient, professional and profitable operation of the food service operations at the Mayo Civic Center.  This individual ultimately oversees every managerial, f/t and p/t position, and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations.  In addition to managing the day to day business operations, the General Manager solicits new sources of revenue, both on and off the venue property.  The General Manager is ultimately responsible for ensuring the delivery of elevated catering and concession experiences to the venue's guests.   This role will pay a salary of $100,000 to $120,000.   For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).  

In the role of Head Kitchen Porter, your primary responsibilities include ensuring compliance with food safety and hygiene standards, creating comprehensive cleaning manuals for KP’s, maintaining correct cleaning procedures and chemical dosages throughout the arena, ensuring the proper functioning of dishwashers, conducting routine temperature checks, and recording training for dishwashing machine operators. You must also adhere to COSHH regulations, store chemicals separately from food production in the COSHH storeroom, maintain the cleanliness of the COSHH storeroom, and implement strict chemical stock rotation. Additionally, you will be responsible for managing orders and liaising with the Warehouse supervisor, reporting breakages, ensuring unobstructed back-of-house areas, and performing dedicated daily, weekly, and monthly cleaning duties. Lastly, your role involves contributing to staff relationships, morale, and the welfare, safety, and development of colleagues.   Knowledge and Skills Required: · 5 years of experience within large back of house operations · In-depth knowledge of food safety and hygiene regulations and practices. · Proficiency in creating cleaning procedures and manuals, ensuring effectiveness. · Safe chemical handling, storage, and adherence to COSHH regulations. · Skills in inventory management, including ordering and record-keeping. · Strong communication, problem-solving, and teamwork skills, along with adaptability to changing needs.

Are you a detail-oriented and highly organized individual with a passion for ensuring smooth operations in a fast-paced environment? We are seeking a Cellar Manager to oversee the management of 15 cellars, ensuring seamless operations and maintaining the highest standards in the delivery of our F&B services. In this role you will be responsible for ordering and monitoring stock levels, stock distribution & management, wastage management and keeping stock holding days to minimum. You will also manage team of 20+ staff ensuring a positive and high-performing work environment.     Knowledge, skills & experience:  - Proven experience as a Cellar Manager in an arena or stadium setting  - Strong knowledge of cellar operations, stock management, and distribution  - Experience managing a team of up to 20 staff within fast-paced environments  - Forklift license  - Knowledge of Adaco inventory management or similar  

In the role of F&B Outlet Manager you will oversee operations in the premium areas including Suites, Loges & Galleries, Backstage & Deck Suites and Amp Club & Hangouts. Your main responsibilities will be leadership and management F&B operations in premium areas, ensuring a bespoke and elevated fan experience.    Knowledge, skills & experience:  - Minimum of 3 years of experience in F&B management with a focus on high-end late-night bars and premium hospitality - Understanding of the unique demands of premium fan experiences in an entertainment venue - Self-motivated and confident with strong leadership skills with the ability to deal with a large casual workforce, get the best out of them in a fast-paced environment - Flexibility to work evenings, weekends, late nights

In the role of Junior Sous Chef your responsibilities will involve supervising kitchen operations, hot and cold food delivery service, maintaining food service standards, ensuring allergen awareness, optimizing kitchen efficiency, and  upholding food safety and hygiene compliance. You will demonstrate extensive menu knowledge, communicating events and service history to your team, ensuring thorough cleanliness, collaborating with the back of house team, fostering staff relationships and well-being.   Knowledge, skills required: - Minimum of 3 years of experience in a professional kitchen, with a proven track record in culinary operations and a strong understanding of food preparation, cooking techniques, and kitchen management.

As we gear up to opening our doors, we’re excited to announce we are looking for talented IT Support Engineer who will manage the maintenace and troubleshooting of tills, printers, and other IT equipment within F&B operations. As a part of your role you will conduct regular error checks of all IT equipment, provide 2nd line technical support and responding to IT issues promptly, minimizing downtime and ensuring seamless experience for both staff and fans.    Knowledge, skills & experience:    - Experience in a field-based customer facing engineering role, ideally in the Retail, Hospitality or Leisure industry with experience and knowledge of maintaining and installing EPoS equipment - The ability to have technical conversations and effectively challenge and question discussions to ensure the right outcome is achieved - Excellent communication skills (written and verbal) - Proficiency in the use of Microsoft Office software with the aptitude to pick up new software packages quickly - The ability to work on your own initiative, managing your own workload    

We are seeking an Assistant Head of Retail Catering Manager to support our Head of Retail in overseeing a dynamic and fast-paced retail F&B operations This role involves contributing to the development and execution of strategies, maintaining exceptional service standards, and ensuring seamless operations during events.   1. Operational Support: Plan and execute retail F&B operations to meet company standards. 2. Team Leadership: Collaborate with the Head of Retail to lead and mentor a team, including managing a large casual workforce on event days and support managing casual workforce of up to 300 people on live event days.  3. Training and Quality: Ensure top-notch training working closely with Training Manager to maintain high service quality, and uphold safety standards. 4. Financial Oversight: Manage costs in line with the budget, support financial analysis efforts and suggest improvements.  5. Planning and Compliance: Assist in event planning, maintain compliance with regulations, and collaborate with other departments for a seamless fan experience.   In this role the key measurments and targets will be: - Annual food and beverage revenues exceeding £20m - On-site team of 500 for major concerts across hospitality and concession areas - 120 to 150 concerts a year with a full capacity of 23,500 Knowledge, skills experience - Experience in overseeing retail food and beverage operations in a fast-paced, multi-concept environment - strong organizational and project management skills. - Strong leadership, communication and problem-solving skills - Ability to make sound decisions under pressure. - Familiarity with computer applications, including Microsoft Office and POS systems. - Previous experience in managing teams within a similar setting. - Commitment to exceeding revenue targets while controlling costs. - Knowledge of sanitation requirements, food preparation guidelines, and safety standards. - Basic Food Hygiene qualification and COSHH awareness training. - Personal License holder (desirable). - Ability to maintain high standards of integrity and professionalism. - Knowledge of Manchester's culture and F&B scene is preferred.

We're looking to add to our brilliant team of F&B Assistants – the bright, smiley faces that keep 22B moving.   You’ll need to wear a few different hats – cashier, host, food service assistant and occasionally waiter – never a dull moment!   The core shifts are 11am until 3pm, so the role would be ideal for parents of school-age children or students on their days off from uni. Whether familiar faces or visitors to the site, you’ll bring personality and passion to our kiosks.   Who are we looking for?   We’d love it if you had some experience of working with food and/or retail.. but we’re open to all backgrounds and levels of experience – attitude and personality are way more important.   What's in it for you?   - Exceptional training, on and off the job. - Management development programme. - Regular food and drink tastings. - Meals on duty. - Brilliant employee recognition programs, incentives and rewards. - Cross exposure to the wider business and events in London and beyond. - Employee Assistance Programme, 24/7 - 40% discount at selected RHC restaurants and bars. The Market at 22 Bishopsgate Managed by Rhubarb Hospitality Collection 

We do things differently here. We are recruiting our own internal Crowd Safety Management Teams, to work closely with the Venue Management team. You will play a critical role in Fan Safety, creating a welcoming, safe space for fans to come and enjoy the biggest acts in the world.   We are looking for experienced Response and new talent, so there is something for everyone. You will receive paid training before you start, to ensure we’re ready to welcome some of the biggest artists to our stage. If you are looking for career progression in the music and entertainment space, we have career paths for people at Co-op Live, moving into Supervisors, Level Managers, Venue Management and many more!   We are recruiting now for roles to start in April 2024! We are looking for people who are passionate about live events and delivering a world class fan experience for everyone.